I was helping a friend navigate the Xlibris web site: we were trying to find guidelines for formatting a poetry manuscript. After doing it the hard way (following links) for a while, I figured I would try their search for "poetry". I was flabbergasted to see these results returned:

Search Results for 'poetry'

Please note: if you are searching for a specific book or author, you should search in the bookstore

index.asp

wong.asp

index.asp

org.html

index.asp

index_apr2002.asp

faq_submissions.asp

events.asp

index.asp

faq_submissions.asp

index_mar2003.asp

index_mar2002.asp

index.asp

and so on. What year is this, 1993? Forget the relevant content of the pages with the search term highlighted, can't we even get the titles of the pages? I did another search (I forget for what phrase) that returned "index.asp.bak" as one of the choices!